Returns and Refunds

How do I return an item?

Full payment by Visa, Mastercard or American Express is required prior to shipment. Your credit card will be charged in full prior to shipping. All federal, state and local taxes apply and will be added to the order total. All shipments are shipped via UPS.

If a customer wishes to return an order that they have placed on the, please call us at 925-272-9090 and we will be happy to process that. Customers have 15 days after purchase date to return unused materials. Please be aware that there is a 25% restocking fee plus freight for the materials returned. Once Cervelliere Limited is told about the call, we will have the order picked up in a timely fashion and have them returned to their point of origin. Once they are received and evaluated for any damage, we will credit the return back to the Credit Card used.